5-Star Guest Services Professional

4 days ago


South Kensington, Greater London, United Kingdom Bvlgari Hotel London Full time
Guest Services Professional Wanted

We are looking for a highly skilled Guest Services Professional to join our team at Bvlgari Hotel London. As a key member of our housekeeping team, you will play a crucial role in ensuring the highest standards of cleanliness and presentation in our 5-star hotel.

Key Responsibilities:
  1. Clean and maintain guest rooms to exceed expectations.
  2. Assist with linen and supply replenishment, as well as equipment storage.
  3. Communicate effectively with colleagues and management regarding room status and any issues.
  4. Respond to guest requests and provide exceptional customer service.
Requirements:
  • Experience in a similar role within a luxury hotel environment.
  • Possession of relevant qualifications, such as NVQs or hospitality certifications.
  • Excellent knowledge of the hospitality industry and its practices.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.

The estimated salary for this position is £28,000 - £38,000 per annum, depending on experience. If you are passionate about delivering exceptional guest experiences, please apply.



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