Cargo Sales and Reservation Specialist
2 days ago
Our client, a leading Japanese corporation with global presence, is seeking an experienced professional to fill the role of Cargo Sales and Reservation Supervisor.
This position involves working in a fast-paced cargo traffic environment and handling B to B sales and reservation accounts. Relevant experience within the Cargo/Import Export/Logistics fields is highly beneficial, although candidates from other industries with transferable skills will also be considered.
Key Responsibilities:
- Direct and Telephone Sales: Establish and maintain strong relationships with major customers, negotiate at Managing Director level, and empathize with ground floor staff.
- Client Consultation: Collaborate with clients to understand their business needs and develop customized shipping solutions based on those requirements.
- Logistical Solutions: Provide support and ideas for freight movement requirements while building close working relationships with customers.
- Sales Lead Development: Generate leads through prospecting activities, conduct face-to-face meetings, deliver impactful sales presentations, and close deals while exceeding established quotas.
- Process Knowledge: Familiarize yourself with key processes (Flight arrival handling and document distribution) of Import & Export Cargo management.
- IT System Integration: Work with the company's new CSP in-house IT systems to ensure smooth handling and quick responsive action.
- Reporting and Accounting: Accurately report statistics and maintain rates, invoicing, and CASS billing processes.
Requirements:
- Sales Experience: Strong background in sales, preferably in the Cargo industry or other relevant fields.
- Language Proficiency: Business-level English language proficiency is essential.
- Cultural Adaptability: Ability to work in a Japanese corporate environment, with knowledge of Japanese language being highly beneficial.
- Communication Skills: Excellent written and verbal communication skills, along with good interpersonal skills.
- Adaptability: Willingness to adapt quickly to new environments and efficiently meet deadlines in high-pressure situations.
- Technical Skills: Proficient in Microsoft Office Suite, particularly Excel and PowerPoint.
- Teamwork: Ability to work collaboratively as part of a team.
- Initiative: Proactive approach to improving efficiency and quality of service.
- Driving License: Current full driving license.
Conditions:
- Salary: £23-27,000 per annum, dependent on experience.
- Location: Near Heathrow airport.
- Working Hours: Monday to Friday, 9:00-17:30.
We offer a competitive salary, opportunities for growth and development, and a dynamic work environment.
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