Cargo Sales and Reservation Supervisor
1 week ago
The ideal candidate will have experience in sales/account management within the Cargo/Import Export/Logistics fields or other related areas.
Responsibilities:
- Responsible for direct and telephone sales, visiting and maintaining major customers, negotiating at Managing Director level and empathizing with ground floor staff.
- Consult with clients to understand their overall business and logistics goals, designing customized shipping solutions based on those needs.
- Provide support and ideas for logistical solutions to freight movement requirements, building close working relationships with customers.
- Develop sales leads through prospecting activities, conduct face-to-face meetings, deliver impactful sales presentations, and close deals while exceeding established quotas.
- Learn key processes of Import & Export Cargo management, including flight arrival handling and document distribution.
- Work with the company's new CSP in-house IT systems to ensure smooth handling and quick responsive action.
- Achieve accurate reporting for statistics purposes and accounting, maintaining rates, invoicing, and CASS billing processes.
Requirements:
- Sales experience in the Cargo industry or other related fields.
- Business-level English language proficiency.
- Japanese language and/or experience within a Japanese corporate environment are highly beneficial but not mandatory.
- Excellent communication skills both written and spoken, good interpersonal skills, adapting quickly to new environments.
- Ability to work efficiently to deadlines in a high-pressure environment.
- Knowledge of Microsoft Office Suite (primarily Excel & PowerPoint).
- Ability to understand and follow manuals when required.
- Ability to work as part of a team.
- Focus on all aspects of work, provide flexibility in different roles.
- Show initiative and look to improve efficiency and quality of service.
- Current full driving license.
Conditions:
- Salary – £25,000 per annum, depending on experience.
- Location – near Heathrow.
- Working hours – Monday to Friday, 9:00-17:30.
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