Cargo Sales and Reservation Supervisor

1 week ago


Heathrow, United Kingdom Access Appointments Consultancy Limited Full time
Sales and Account Management in International LogisticsOur client, an internationally operating Japanese corporate with branches worldwide, is recruiting a Cargo Sales and Reservation Supervisor to join their professional team. This role involves working in a busy and professional cargo traffic environment and is responsible for B-to-B sales and reservation accounts.

The ideal candidate will have experience in sales/account management within the Cargo/Import Export/Logistics fields or other related areas.

Responsibilities:

  • Responsible for direct and telephone sales, visiting and maintaining major customers, negotiating at Managing Director level and empathizing with ground floor staff.
  • Consult with clients to understand their overall business and logistics goals, designing customized shipping solutions based on those needs.
  • Provide support and ideas for logistical solutions to freight movement requirements, building close working relationships with customers.
  • Develop sales leads through prospecting activities, conduct face-to-face meetings, deliver impactful sales presentations, and close deals while exceeding established quotas.
  • Learn key processes of Import & Export Cargo management, including flight arrival handling and document distribution.
  • Work with the company's new CSP in-house IT systems to ensure smooth handling and quick responsive action.
  • Achieve accurate reporting for statistics purposes and accounting, maintaining rates, invoicing, and CASS billing processes.

Requirements:

  • Sales experience in the Cargo industry or other related fields.
  • Business-level English language proficiency.
  • Japanese language and/or experience within a Japanese corporate environment are highly beneficial but not mandatory.
  • Excellent communication skills both written and spoken, good interpersonal skills, adapting quickly to new environments.
  • Ability to work efficiently to deadlines in a high-pressure environment.
  • Knowledge of Microsoft Office Suite (primarily Excel & PowerPoint).
  • Ability to understand and follow manuals when required.
  • Ability to work as part of a team.
  • Focus on all aspects of work, provide flexibility in different roles.
  • Show initiative and look to improve efficiency and quality of service.
  • Current full driving license.

Conditions:

  • Salary – £25,000 per annum, depending on experience.
  • Location – near Heathrow.
  • Working hours – Monday to Friday, 9:00-17:30.


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