Store Operations Manager
3 days ago
Key Responsibilities:
- Support the Store Manager to maximize store KPIs, ensuring seamless day-to-day operations.
- Lead colleagues in adhering to company policies and practices, prioritizing Health & Safety and Environmental Health Standards.
- Manage the store in the absence of the Store and Assistant Manager, including key holding responsibilities.
- Embody Musgrave's values, setting a positive example for colleagues through daily role modelling.
- Deliver exceptional customer service, maintaining high standards within the store.
- Contribute to stock take preparation and counting, utilizing action plans to enhance results.
- Train and manage colleagues, ensuring the right people are in the right place to maximize customer satisfaction.
- Occasionally handle people management tasks, including return to work interviews and colleague investigations, aligning with Company employment policies.
- Engage with local communities and Musgrave's charity partners.
- Be prepared to cover various store areas, such as the Post Office, cash, deli, or other areas, with appropriate training.
What's in it for you?
- Weekly paid.
- Enhanced maternity pay (eligibility applies).
- Paternity pay (eligibility applies).
- Employee Assist Programme.
- Wellbeing incentives.
- Discount card for store shopping (for you and your nominated user).
- Learning and development opportunities for career progression.
- Company uniform.
- Additional discounts on days out, cinema tickets, and more.
The ideal candidate will have/be:
Role Criteria
Essential
- At least 1 year's experience in a busy retail sales-based environment and/or similar role.
- GCSE Maths and English (Grade C or above) or further education in a related discipline (i.e., retail, management, or supervisory qualification).
- Working knowledge of Microsoft Office packages.
Desirable
- Proven experience in stock control, people skills, cost control, and rota planning.
- Good working knowledge of fresh food retail.
Musgrave is an equal opportunities employer.
We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know.
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