Store Operations Manager
6 days ago
Store Operations Manager Role
About This Job:
We are seeking a skilled and motivated Store Operations Manager to lead our sales team at Frasers. As a key member of our store leadership team, you will be responsible for driving sales growth, managing team performance, and ensuring exceptional customer service.
Key Responsibilities:
- Maximise sales turnover to exceed targets and identify opportunities for improvement
- Manage and motivate the sales team to deliver results
- Drive sales on the shop floor and lead by example
- Ensure exceptional customer service and experience
- Manage seasonal stock presentation and merchandising
- Monitor local competitors and stay up-to-date with market trends
- Drive and deliver KPIs
- Assist with additional duties as needed
Requirements:
- Previous retail experience, preferably in the premium sector
- Exceptional people management and leadership skills
- Excellent communication, planning, and organisational skills
- Strong analytical skills and ability to interpret sales data
- High brand awareness and product knowledge
- Awareness of the local area
- Personal qualities: high energy, confident, positive, and enthusiastic
What We Offer:
- Competitive base salary: £28,256 per annum
- Commercial bonuses and rewards
- Staff discount across all Frasers group brands
- Development courses and national qualifications
- Uniform discount and cycle to work scheme
- Long service awards
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