Store Operations Manager

4 weeks ago


Belfast, United Kingdom Tesco Full time

About the Role

Store Leadership

As a Store Operations Manager at Tesco, you will be responsible for leading a team to deliver exceptional customer service and store operations. You will take ownership of store activities, including running duty shifts, coordinating a team, and ensuring a clean and full store that exceeds customer expectations.

Key Responsibilities

  • Manage all routines and ensure the store is legally compliant
  • Deliver and sustain store change activities, contributing to the wider business improvement plan
  • Produce schedules to ensure the store team is in the right place at the right time to serve our customers
  • Provide constructive feedback based on observations of interactions with customers, ensuring your team are inspired to deliver excellent service
  • Have a great knowledge of the store's performance and be able to identify and resolve the root cause of issues and deliver sustainable solutions
  • Provide training and coaching to ensure your team have the capability to deliver their roles

What We Offer

  • Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
  • Request flexible working from day one
  • Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
  • Access to free wellbeing services with a range of resources to support your mind, body, and life
  • Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
  • Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes
  • Uniform provided and policies to support you for all of life's moments, big and small
  • Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.


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