Store Operations Manager
4 weeks ago
Winemark is seeking a highly skilled Store Operations Manager to join our team. As a key member of our management team, you will be responsible for the day-to-day operations of our store, ensuring that we deliver exceptional customer service and achieve our sales and profit targets.
Key Responsibilities:- Customer Relations / Selling Skills: Promote a professional and quality level of customer service to existing and new customers, assess and satisfy customers' needs and queries/problems, identify and maximize selling opportunities, and ensure staff give the required level of customer service.
- Commercial and Business Acumen: Proactively seek opportunities for increased business, awareness of competition, support new directions and initiatives, and creative presentation ability of company products.
- Leadership / Taking Responsibility: Accountable for the day-to-day running of the store and management of staff, ensure full adherence to company policy and procedures in all areas, lead by example, and use authority when necessary.
- Legislation: Ensure the correct implementation of any legislation affecting the business (health and safety, licensing, trading standards).
- Organisation and Planning: Plan, prioritize, and organize work to optimize the use of resources and meet deadlines, schedule events/tasks and delegate effectively to staff, plan and introduce contingencies as required.
- Maximises Resources: Operate store in accordance with agreed targets and budgets in relation to sales, stock loss, stock levels, man hours, and operating costs.
- Quality Emphasis: Committed to setting and maintaining high store and personal standards, with excellent merchandising skills.
- Motivating Others: Encourage team effort, build cohesion, and maintain motivation.
- Staff Training and Development: Understand and deliver training and development needs of team members, gain willing cooperation, give regular feedback to team, appraise performance, encourage open communication, and be constructive when confronting individuals.
- Effective Administration: Accurately adhere to company administration systems regarding cash, stock, payroll, and marketing, adopt a systematic and organized approach, check standards of accuracy, follow written and verbal instructions to company standards, and be accountable for all communication within the store.
- Problem Solving: Anticipate and identify problems, use analytical and investigative skills in problem solving, propose solutions/evaluate alternatives, take action to resolve problems in accordance with company needs.
Requirements:
- Essential: Good standard of education to include 5 GCSEs with English Language and Maths or equivalent (Grade C or above) or 1 year previous supervisory or management experience in a retail or customer-focused environment.
- Desirable: WSET Level 2 Award in Wines and Spirits, NVQ Level 3 or equivalent qualification that relates to the retail industry.
Skills and Experience:
- Essential: Minimum of 1 year experience in a customer-focused environment, excellent standard of dress and appearance, communication skills - a proven ability to communicate effectively and professionally at all levels, both internally and externally, appreciates the target audience, selects appropriate style and content, and demonstrates good written, verbal, and listening skills.
- Desirable: 1 year previous supervisory or management experience in a retail or customer-focused environment, interest and/or knowledge of wine.
Main Points of Contact:
- Customers
- Sales Advisors/Regional Sales Developer/Regional Sales Manager/General Manager
- Marketing/Payroll/Stock/Cash Departments
- Distribution/Maintenance Personnel
Other Relevant Information:
- Must be age 18 or over
- Flexible approach to the needs of the business essential - must be able to work: a full shift on a Friday and Saturday, one of which must be to close of business, a minimum of 2 evenings per week, inclusive of a Friday or Saturday (and not including Sundays) to close of business
- You are not assigned to a particular store and may be required to work in or transfer to another store within a reasonable travelling distance
-
Store Operations Manager
3 weeks ago
Belfast, United Kingdom Lidl in Deutschland Full timeRole OverviewLidl is seeking a highly motivated and experienced Store Operations Manager to join our team in Belfast. As a key member of our store leadership team, you will be responsible for supporting the Store Manager in the day-to-day operations of the store, driving sales growth, and delivering exceptional customer service.Key ResponsibilitiesSupport...
-
Store Operations Manager
2 weeks ago
Belfast, United Kingdom Lidl in Deutschland Full timeStore Operations ManagerLidl is seeking a Store Operations Manager to join our team in Belfast. As a key member of our store leadership team, you will be responsible for supporting the Store Manager in the day-to-day operations of the store, driving sales growth, and delivering exceptional customer service.Key Responsibilities:Support the Store Manager in...
-
Store Operations Manager
4 weeks ago
Belfast, United Kingdom Lidl in Deutschland Full timeStore Operations RoleLidl in Deutschland is seeking a Store Operations Manager to support the Store Manager in the day-to-day operations of our stores. This role involves a target-driven approach to KPIs, managing and motivating the store team, maintaining excellent shop floor presentation, and ensuring adequate stock levels are always maintained.Key...
-
Store Operations Manager
3 weeks ago
Belfast, United Kingdom EZ Living Full timeKey Responsibilities:Assist in the management of day-to-day operations of the store, ensuring the store operates efficiently and effectively at all times.Lead and motivate the sales team to ensure that the stores KPIs are consistently delivered.Champion superior customer service in-store; ensuring that the entire store team delivers exceptional customer...
-
Store Operations Manager
4 weeks ago
Belfast, United Kingdom Lidl Northern Ireland GmbH Full timeJob SummaryLidl Northern Ireland GmbH is seeking a highly motivated and experienced Store Operations Manager to join our team. As a key member of our store management team, you will be responsible for supporting the Store Manager in the day-to-day operations of the store, driving sales growth, and delivering exceptional customer service.Key...
-
Store Operations Manager
4 weeks ago
Belfast, United Kingdom Black Fox Solutions Full timeAbout the Role:We are seeking a highly motivated and experienced Store Operations Manager to join our team at Black Fox Solutions. As a key member of our sales team, you will be responsible for managing our retail stores throughout Northern Ireland, motivating and encouraging employees, promoting healthy store competitions, and boosting brand visibility...
-
Store Operations Manager
4 weeks ago
Belfast, United Kingdom Lidl in Deutschland Full timeSummaryLidl is seeking a Store Operations Manager to lead our new Boucher Road store in Belfast. As a key member of our team, you will be responsible for supporting the Store Manager in the day-to-day operations of the store, driving sales growth, and delivering exceptional customer service.Key ResponsibilitiesSupport the Store Manager in the day-to-day...
-
Store Operations Manager
4 weeks ago
Belfast, United Kingdom Caffè Nero Full timeStore Operations Manager at Caffè NeroThis store operates between 4:30am and 10pm.At Caffè Nero, it's our people that make us different. If you pride yourself on keeping customers happy through fantastic service, whilst learning and growing in a great team, this could be the right role for you.As a Store Operations Manager, you will support in the running...
-
Store Operations Manager
3 weeks ago
Belfast, United Kingdom Caffè Nero Full timeStore Operations Manager at Caffè NeroOur store operates between 4:30am and 10pmAt Caffè Nero, our team members are the heart of our business. If you pride yourself on delivering exceptional customer service, while learning and growing in a supportive team environment, this could be the right role for you.As a Store Operations Manager, you will play a key...
-
Store Operations Manager
3 weeks ago
Belfast, United Kingdom Winemark Full timeJob Title: Store Operations ManagerJob Reference: SM-SB-24Location: South BelfastContract Type: Full-Time PermanentSalary: £0.00 per AnnumClosing Date: 21/11/2024About the RoleWe are seeking a highly skilled and experienced Store Operations Manager to join our team at Winemark. As a Store Operations Manager, you will be responsible for the day-to-day...
-
Store Operations Manager
2 weeks ago
Belfast, United Kingdom Starbucks Full timeJob Title: Store Operations ManagerAt Starbucks, we are looking for an experienced Store Operations Manager to oversee the daily operations of our store. This role involves managing staff, ensuring customer satisfaction, and maintaining a positive work environment. The ideal candidate will have excellent communication skills, a strong work ethic, and a...
-
Store Operations Manager
4 weeks ago
Belfast, United Kingdom Winemark Full timeJob Title: Store Operations ManagerJob Reference: SM-SB-24Location: South BelfastContract Type: Full-Time PermanentSalary: £0.00 per AnnumClosing Date: Not SpecifiedAbout the RoleWe are seeking a highly skilled and experienced Store Operations Manager to join our team at Winemark. As a Store Operations Manager, you will be responsible for the day-to-day...
-
Store Operations Manager
3 weeks ago
Belfast, United Kingdom Card Factory Full timeJob IntroductionCard Factory, the UK's leading specialist retailer of greeting cards, dressings, and gifts, is seeking a talented Store Operations Manager to join our team. As a key member of our store leadership team, you will be responsible for delivering commercial growth and developing a culture of customer-centricity within your store.Key...
-
Store Operations Manager
4 weeks ago
Belfast, United Kingdom Tesco Full timeAbout the RoleStore LeadershipAs a Store Operations Manager at Tesco, you will be responsible for leading a team to deliver exceptional customer service and store operations. You will take ownership of store activities, including running duty shifts, coordinating a team, and ensuring a clean and full store that exceeds customer expectations.Key...
-
Store Operations Manager
4 weeks ago
Belfast, United Kingdom Black Fox Solutions Full timeAbout the Role:As a Store Operations Manager at Black Fox Solutions, you will be responsible for managing retail stores throughout Northern Ireland. This is a full-time permanent position that requires strong leadership skills, with the ability to motivate and inspire a team. Your primary goal will be to increase overall sales and promote healthy store...
-
Store Operations Manager
4 weeks ago
Belfast, United Kingdom Lidl in Deutschland Full timeKey ResponsibilitiesAs a Deputy Store Manager at Lidl, you will be responsible for supporting the Store Manager in the day-to-day operations of your store. This includes targeting key performance indicators, managing and motivating the store team, maintaining excellent shop floor presentation, and ensuring adequate stock levels are always...
-
Store Operations Manager
3 weeks ago
Belfast, United Kingdom Lidl in Deutschland Full timeSummary At Lidl, our goal is to deliver an exceptional customer experience across all touchpoints. As a Deputy Store Manager, you will play a key role in leading by example and driving results in our fast-paced retail environment. Key responsibilities will include supporting the Store Manager in day-to-day operations, driving sales growth through...
-
Store Operations Manager
2 weeks ago
Belfast, United Kingdom Musgrave NI Full timeJob Title: Store ManagerThe role of Store Manager is a key position in Musgrave NI, responsible for the daily operation of a company-owned store or number of stores. This involves ensuring policies, procedures, and brand are implemented effectively across the business.Key Responsibilities:Achieve and improve agreed KPI targets by maximising store sales,...
-
Store Operations Manager
4 weeks ago
Belfast, United Kingdom Winemark Full timeJob Title: Store Operations ManagerReference Number: SM-SB-24Location: South BelfastContract Type: Full-Time PermanentSalary: £0.00 per AnnumClosing Date: 21/11/2024Job SummaryWe are seeking a highly motivated and experienced Store Operations Manager to join our team at Winemark. As a Store Operations Manager, you will be responsible for the day-to-day...
-
Store Operations Manager
4 weeks ago
Belfast, United Kingdom Tesco Full timeAbout the RoleStore OperationsThe Express Deputy Manager will be responsible for managing store activities, running duty shifts, and coordinating a team to deliver a clean and full store that exceeds customer expectations.Key ResponsibilitiesManage all routines and ensure the store is legally compliantDeliver and sustain store change activities, contributing...
