Store Operations Manager
2 weeks ago
Key Responsibilities:
- Assist in the management of day-to-day operations of the store, ensuring the store operates efficiently and effectively at all times.
- Lead and motivate the sales team to ensure that the stores KPIs are consistently delivered.
- Champion superior customer service in-store; ensuring that the entire store team delivers exceptional customer service.
- Foster an environment of success, teamwork, and collaboration.
- Coach and develop a team of highly motivated and target-driven salespeople.
- Assist the store manager with all store operations and administration to ensure we follow through on our commitments to the customer.
- Monitor on an ongoing basis staff attendance, timekeeping, productivity, and presentation.
- Liaise with the visual merchandising team, ensuring that the showroom is presented in the most appealing and clear manner at all times.
Ideal Candidate:
- Experience in furniture sales an advantage.
- A proven track record of leading and motivating a team.
- A passion for delivering customer experience above and beyond customers' expectations.
- Excellent communication and interpersonal skills.
- Enthusiastic & self-motivated.
- Dedicated and Hardworking.
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