Store Operations Manager

2 weeks ago


Belfast, United Kingdom EZ Living Full time

Key Responsibilities:

  • Assist in the management of day-to-day operations of the store, ensuring the store operates efficiently and effectively at all times.
  • Lead and motivate the sales team to ensure that the stores KPIs are consistently delivered.
  • Champion superior customer service in-store; ensuring that the entire store team delivers exceptional customer service.
  • Foster an environment of success, teamwork, and collaboration.
  • Coach and develop a team of highly motivated and target-driven salespeople.
  • Assist the store manager with all store operations and administration to ensure we follow through on our commitments to the customer.
  • Monitor on an ongoing basis staff attendance, timekeeping, productivity, and presentation.
  • Liaise with the visual merchandising team, ensuring that the showroom is presented in the most appealing and clear manner at all times.

Ideal Candidate:

  • Experience in furniture sales an advantage.
  • A proven track record of leading and motivating a team.
  • A passion for delivering customer experience above and beyond customers' expectations.
  • Excellent communication and interpersonal skills.
  • Enthusiastic & self-motivated.
  • Dedicated and Hardworking.


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