Strategic Business Operations Director

3 weeks ago


Birmingham, Birmingham, United Kingdom DP World Full time

At DP World, we're seeking an experienced Operations Manager to lead our team in Minworth and Coleshill, West Midlands, UK. This role offers a unique opportunity to drive operational excellence and contribute to the company's strategic objectives.

Key Responsibilities
  • Oversee the implementation of operational policies, rules, and goals to ensure seamless site operations.
  • Provide leadership and management direction to local line and staff personnel, aligning with the company's strategic business objectives.
  • Advise and train first-line managers and staff on company policies, customer interface, and staff representation.
  • Support the analysis, maintenance, and communication of records required by law and local governing bodies.
  • Actively participate in lean initiatives, such as 5S, standardized work, and people involvement.
  • Develop and improve operational processes to enhance efficiency and productivity.
  • Effectively communicate with customers and suppliers, ensuring excellent service and stakeholder management.
  • Compile data using spreadsheets and deliver presentations to stakeholders.
  • Track progress and compile reports to inform business decisions.
  • Delegate tasks effectively to the team, setting SMART objectives and goals.
  • Ensure order and cleanliness in areas of responsibility.
  • Manage disciplinary and grievance processes, including investigations and hearings.
  • Monitor KPIs and drive continuous improvement.
  • Conduct quality and control checks to ensure operational excellence.

Requirements

  • 5+ years of experience in leadership roles.
  • Excellent leadership skills, with steadfast resolve and personal integrity.
  • Advanced business planning knowledge.
  • Strong data analysis and performance metrics skills.
  • Ability to diagnose problems quickly and foresee potential issues.

About DP World

DP World is a global trade enabler, committed to making trade flow better. We're a diverse team of over 103,000 employees across 75 countries, driving innovation and pushing the boundaries of what's possible in the supply chain.

We're transforming our businesses, uniting our infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions. Our focus on innovation includes investing in cutting-edge technologies, such as intelligent delivery systems and automated warehouse stacking.

We're committed to equal employment opportunities and welcome applications from all members of society, regardless of age, gender, disability, race, religion, or belief.

Job Info
  • Job Identification: 11794
  • Locations: Minworth, West Midlands, UK; Coleshill, West Midlands, UK


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