Luxury Dining Service Coordinator
2 weeks ago
The Peninsula London seeks a talented Luxury Dining Service Coordinator to join our esteemed Room Service team. This is an exceptional opportunity to work in a high-profile environment, providing unobtrusive yet exceptional dining experiences for our guests.
Key Responsibilities:
- Perform pre-service and post-service procedures to ensure seamless guest experiences
- Handle guest inquiries, complaints, and special requests with professionalism and discretion
- Clearly follow data entry standards when receiving guest orders and requests
- Have in-depth knowledge of our menu offerings, including ingredients, methods of preparation, and proper service
- Utilize POS systems, reservation systems, and hotel applications to process payments and maintain accuracy
- Ensure the timely ordering, receiving, storing, delivering, and circulation of service requirements, amenities, and inventory
- Attend scheduled meetings and training sessions to stay up-to-date on best practices and company initiatives
Requirements:
- Prior experience in a similar role within a luxury environment
- Good knowledge of food and beverage operations
- Friendly and positive demeanor
- Excellent time management and organizational skills
- Flexibility and ability to work under pressure
Benefits:
- Competitive salary: £35,000 - £45,000 per annum (dependent on experience)
- Generous service charge distributed equitably among colleagues
- Life insurance and enhanced pension plan contributions
- Medical cash plans, including optical and dental coverage
- Enhanced maternity and paternity leave plan
- State-of-the-art heart of house facilities, including a gym, fitness classes, relaxation room, contemplation room, and nursing mothers' room
- Colleague restaurant with healthy 24/7 food options
- On-site occupational health and safety nurse and wellbeing education sessions
About The Peninsula London:
We are situated in the heart of Belgravia, with stunning views over Hyde Park Corner and Wellington Arch. Our newly built hotel offers 190 light-filled guest rooms and suites, designed by Peter Marino. We feature world-class restaurants and bars, including Brooklands helmed by Michelin-starred Chef Director Claude Bosi, as well as the idyllic Peninsula Spa and luxury retail arcade.
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