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Operational Systems Specialist
1 month ago
Job Summary
We are seeking a highly skilled Operational Systems Specialist to join our team at United Living Group. This is a dynamic role that requires a strong technical background, excellent problem-solving skills, and the ability to work effectively in a fast-paced environment.
Key Responsibilities
- Maintain and optimize our work management systems, including Totalmobile, to ensure seamless operations and efficient data capture.
- Support the wider Super User network in creating new users, resources, and reporting within the system.
- Resolve interface errors with clients and suppliers, and provide point-of-contact support for problem-solving configuration of Totalmobile and new project/contract set-ups.
- Cleanse historic data and configurations, and work with the technical team at Totalmobile to ensure system performance and integrity.
- Develop and maintain process maps, create video tutorial libraries, and provide weekly project performance reports to operational leads.
Requirements
- Confident in customer and internal stakeholder relationships.
- Strong problem-solving ability and initiative to learn quickly on the job.
- Excellent communication and data analysis skills, with proficiency in Microsoft Office programs, including Excel, Word, and Outlook.
- Full UK driving license and ability to work flexibly, including some evening and weekend work.
Desirable Skills
- Working with APIs, knowledge of XML or JSON files, and experience working with Totalmobile.
- Knowledge and usage of Power BI for data analysis and reporting.
About United Living Group
United Living Group is a leading provider of property services, with a strong commitment to excellence and customer satisfaction. We are looking for a talented and motivated individual to join our team and contribute to our continued success.
