Community Liaison Coordinator
24 hours ago
At Bell Building Projects Ltd, we are seeking a highly skilled Community Liaison Coordinator to join our team. The ideal candidate will have a proven track record in customer care and/or a customer-focused environment.
This permanent role is based on-site in Portland and requires excellent communication and organisational skills. You will work closely with our Site Project Manager to ensure effective communication between residents and the project team.
The estimated salary for this position is £30,000 - £40,000 per annum, depending on experience.
Duties:
- Prepare and circulate regular rollout programmes, scope of works, and activity schedules to residents.
- Liaise with building residents and the property manager throughout the duration of the project.
- Manage resident inquiries, feedback, and complaints, ensuring formal logging, information gathering, and proper resolution.
- Organise public events, such as coffee mornings and meet-and-greets, and maintain accurate records of meetings and resolutions.
Requirements:
- A minimum of 2 years' experience in customer-facing roles or similar environments.
- Exceptional communication and organisational skills.
- Ability to work independently and as part of a team.
- Fluent English language skills and basic proficiency in Microsoft Office software.
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