Patient Journey Manager
6 days ago
Barts Health NHS Trust is one of the largest NHS trusts in the country, providing world-class clinical care to patients in east London and beyond. We are committed to promoting inclusion and fostering a culture of respect and professionalism.
This Clinical Pathway Coordinator position plays a critical role in ensuring the smooth and efficient administration of patient pathways, ensuring maximum use of clinical time and prioritizing tasks effectively.
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Patient Journey Coordinator
2 days ago
London, Greater London, United Kingdom North Middlesex University Hospital Full timeAbout the RoleNorth Middlesex University Hospital is committed to delivering exceptional patient care, and we are seeking a skilled Patient Journey Coordinator to support our General Surgery department. In this role, you will play a critical part in the smooth operation of our services, ensuring that patients receive timely and efficient care. Your primary...
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Customer Journey Manager
1 week ago
London, Greater London, United Kingdom Currys plc Full timeWe are seeking a Customer Journey Manager to play a key role in delivering the strategy for our Onboarding programme. The ideal candidate will have experience in end-to-end campaign management of triggered campaigns and strong cross-functional stakeholder management skills.About the RoleAs a Customer Journey Manager, you will work closely with our CRM...
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Journey Experience Manager
1 day ago
London, Greater London, United Kingdom SPE Travelers Management, LTD Full timeWelcome to SPE Travelers Management, LTDWe are a global property casualty insurer with a long history of innovation and collaboration. Our company culture is built around taking care of our customers, communities, and each other.About the RoleWe are seeking an Agile Product Owner to join our Journey team in Europe. The successful candidate will have a strong...
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Patient Access Professional
1 week ago
London, Greater London, United Kingdom HCA Healthcare UK Full timeKey ResponsibilitiesMaintain accurate and up-to-date information on the hospital database during the patient journey.Formally pre-register or register all patients and guarantee 100% accuracy when requesting and transferring information to HCA databases.Liaise with patients, consultants, secretaries, insurance companies, and third parties relating to...
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Senior Customer Journey Manager
3 weeks ago
London, Greater London, United Kingdom Igbaffiliate Full timeUnlock Business Growth as a Senior Customer Journey ManagerAre you an expert in leveraging data-driven insights to drive customer engagement and loyalty? Do you have a passion for developing personalised customer journeys that exceed expectations? We're seeking a seasoned Senior Customer Journey Manager to join our team at Spotlight Sports Group.About the...
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Innovative Customer Journey Manager
1 week ago
London, Greater London, United Kingdom 89.9 TheLight Full timeAbout the JobWe are seeking an Innovative Customer Journey Manager to join our team at 89.9 TheLight. As a member of our senior leadership team, you will be responsible for developing and implementing effective customer journey strategies that drive engagement and conversions.Key ResponsibilitiesDesign and implement customer journey maps to understand...
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Supporter Journey Innovator
1 week ago
London, Greater London, United Kingdom Journo Resources Limited Full timeSupporter Journey InnovatorWe are seeking a creative and experienced professional to join our team as a Supporter Journey Innovator. In this role, you will be responsible for designing and implementing innovative supporter journeys that inspire loyalty, engagement, and financial support from our audience. This will involve working closely with our...
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Customer Journey Development Manager
1 week ago
London, Greater London, United Kingdom MS Society Full timeJob DescriptionYou will work with technical teams, subject matter experts, senior leaders and the community to design future journeys that enhance the customer experience and support our transformation goals.Your focus will be on service journeys, volunteering, income generation and campaigning.
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Patient Access Representative
3 weeks ago
London, Greater London, United Kingdom London Bridge Hospital Full timePatient Access Officer RoleWe are seeking a skilled Patient Access Officer to join our team at London Bridge Hospital. As a Patient Access Officer, you will play a crucial role in delivering exceptional patient care by providing a high-quality service to our patients.Key Responsibilities:Provide a comprehensive range of administrative services to consultants...
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Patient Access Coordinator
4 weeks ago
London, Greater London, United Kingdom Cleveland Clinic Full timeJob Role SummaryIn this exciting role, you will be responsible for delivering exceptional patient experiences, ensuring seamless registration and check-in processes, and providing top-notch customer service to our patients and visitors. As a Patient Access Officer, you will be part of our dynamic Patient Access Team, working closely with the...
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Patient Support Specialist
1 week ago
London, Greater London, United Kingdom NHS Full timeTalented individuals are sought after by the NHS to fill the position of Patient Support Specialist. This role offers a unique chance to work in a primary care environment, supporting patients through various stages of their healthcare journey.In this dynamic role, you will be responsible for:Care coordination: Develop and maintain effective relationships...
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User Journey Designer
1 week ago
London, Greater London, United Kingdom AJ Bell Management Limited Full timeJoin Our Mission to Enhance User ExperiencesWe are seeking a talented User Journey Designer to join our team at AJ Bell Management Limited. As a key contributor, you will play a crucial role in improving user experiences and conversion rates.This is an exciting opportunity to join our innovative team and contribute to the development of our D2C business. You...
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Supporter Journey Manager
1 week ago
London, Greater London, United Kingdom DEC Full timeAbout the Role:We are seeking an experienced marketer to join our team as a Retention Marketing Lead. This is a newly developed role responsible for shaping and delivering new and existing supporter journeys for individual, community, and legacy donors.Responsibilities:Contribute to and develop DEC direct marketing strategiesLead on the production of...
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Post-Booking Journey Manager
4 days ago
London, Greater London, United Kingdom Love Holidays Full timeAbout the TeamThe MMB (Manage My Booking) team is part of our Managing Department, dedicated to improving the post-booking experience for our customers. Our team focuses on empowering customers to seamlessly manage their bookings, ensuring they can handle inquiries and make changes with ease.We are responsible for continuously improving our platform in line...
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Patient Access Administrator
4 weeks ago
London, Greater London, United Kingdom London Bridge Hospital Full timeJob Summary:At London Bridge Hospital, we're seeking a highly skilled Patient Access Officer to join our team. As a Patient Access Officer, you will play a vital role in delivering exceptional care to our patients by providing administrative support to our consultants and other third parties.Key Responsibilities:• Greet patients and visitors with a...
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Patient Care Assistant Lead
10 hours ago
London, Greater London, United Kingdom Barts Health NHS Trust Full timeJob DescriptionWe are looking for an experienced Patient Care Assistant Lead to join our team at Barts Health NHS Trust.In this role, you will be responsible for overseeing the administration and coordination of patient care services across the Ophthalmology Department.You will work closely with consultants, nurses, and other healthcare professionals to...
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Patient Service Coordinator
2 days ago
London, Greater London, United Kingdom University Hospitals Plymouth Nhs Trust Full timeAbout This Opportunity:We are seeking a skilled and compassionate Patient Service Coordinator to join our team at University Hospitals Plymouth NHS Trust. As a key member of our reception team, you will play a vital role in ensuring that patients receive excellent care and support throughout their journey with us.Job Responsibilities:To coordinate and...
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Patient Access Officer
1 month ago
London, Greater London, United Kingdom HCA Healthcare UK Full timePatient Access Officer RoleWe're seeking a skilled Patient Access Officer to join our team at HCA Healthcare UK. As a Patient Access Officer, you will play a vital role in delivering a high-quality service to our patients.Key ResponsibilitiesMaintain accurate and up-to-date information on the hospital database during the patient journey.Formally pre-register...
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Patient Services Delivery Specialist
7 days ago
London, Greater London, United Kingdom Oviva AG Full timeOviva AG is recruiting a Patient Services Delivery Specialist to join our dynamic team in digital health. As a specialist in patient services, you will be responsible for delivering high-quality experiences to our patients through their enrolment journey.You will engage with patients via phone and email, ensuring accurate documentation of patient contacts...
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Patient Experience Coordinator
4 days ago
London, Greater London, United Kingdom Optical Express Full timeRole Overview">This exciting role involves working closely with patients to build trust and rapport, ensuring they feel supported throughout their treatment journey.">About the Job">You will be responsible for scanning patients' eyes using state-of-the-art equipment as part of a full health check.Accurately maintaining patient records is crucial to ensure...