Senior UX Writer

2 weeks ago


London, Greater London, United Kingdom Nationwide Full time
About the Role

We are looking for an experienced Content Experience Lead to join our team at Nationwide. As a key member of our digital content team, you will be responsible for developing and implementing content strategies that drive customer engagement and satisfaction.

The ideal candidate will have strong experience in content design, research, and testing. They will also have a proven track record of using analytics and content metrics to inform their decisions.

You will work closely with our product designers and UX researchers to bring your content execution to life. Your expertise will help us create a seamless and engaging digital experience for our customers.

Key Responsibilities:

  • Developing and implementing content strategies to drive customer engagement and satisfaction
  • Collaborating with cross-functional teams to create high-quality content experiences
  • Using analytics and content metrics to inform content decisions
  • Mentoring and coaching team members on content design

Requirements:

  • Strong experience in content design, research, and testing
  • Proven track record of using analytics and content metrics
  • Excellent writing skills and ability to communicate complex ideas simply
  • Experience working with Agile methodologies

What We Offer:

  • A competitive salary of £65,000 - £85,000 per annum
  • A generous benefits package including pension scheme, life assurance, and health insurance
  • Ongoing training and development opportunities
  • A collaborative and dynamic work environment


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