UX Writing Lead

2 days ago


London, Greater London, United Kingdom ENGINEERINGUK Full time

We are seeking an experienced UX Writing Lead to join our team at ENGINEERINGUK. In this role, you will be responsible for creating user-centered content that enhances the customer experience across John Lewis & Partners. This is a permanent position based at our London Central Office in Pimlico.

About the Role

The eCommerce team is looking for 1 Senior UX Writer to join the team until December 2025. As a Senior UX Writer, you will be responsible for creating user-centered content that enhances the customer experience across John Lewis & Partners. You'll work closely with Product Designers in multidisciplinary, Agile product teams to plan, design, and write user-centered copy for the John Lewis website, app, and other touchpoints.

Key Responsibilities
  • Crafting user-centered content that enhances the customer experience across John Lewis & Partners.
  • Collaborating with Product Designers in multidisciplinary, Agile product teams.
  • Developing and maintaining a holistic view of the content experience and mapping across all omnichannel touchpoints.
Benefits of the Partnership

We offer hybrid working, full-time holiday entitlement of 25 days, plus public and bank holidays, and a defined contribution pension scheme. You'll also receive Partnership discounts in store and online, as well as exclusive access to our hotels and cycle-to-work support scheme.


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