UX Writer Specialist

1 week ago

London, Greater London, United Kingdom Initiate International Full time

About the Role

We are seeking a Senior Content Designer to join our team at Initiate International. As a key member of our digital product team, you will be responsible for shaping the voice and narrative of our products. This is a creative and strategic position that requires collaboration across teams to craft user-centered content that elevates customer experience while driving business results.

Responsibilities:

  • Conduct customer research to inform content strategies and validate design choices.
  • Own and shape content perspective for key features and branding.
  • Partner with designers and engineers to define product communication using storytelling techniques.
  • Edit and refine app copy, adhering to UX guidelines for smooth customer flow journeys.
  • Write clear and engaging UX copy across all touchpoints and platforms.
  • Ensure tone of voice consistency across internal and external communications.
  • Adapt content for multiple languages and markets, considering cultural and linguistic nuances.
  • Contribute to the creative process from start to finish, offering insights and feedback.

Requirements:

  • Demonstrated experience in copywriting, preferably in fintech or related fields.
  • Solid understanding of SEO principles and ability to optimize content for search engines.
  • Bachelor's degree in English, Communications, Journalism, or related discipline.
  • At least 3 years of experience as a UX writer or content designer.
  • Expertise in writing for digital platforms and crafting user-friendly content.
  • A deep understanding of UX design principles and how content impacts user behavior.
  • Strong communication and collaboration skills, with ability to work in multidisciplinary teams.
  • Detail-oriented and organized, capable of managing multiple projects without missing deadlines.
  • Familiarity with Agile project management tools and design software.
  • Ability to build strong relationships across teams and leadership.

Salary Range:

£60,000 - £80,000 per annum, depending on experience.

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