Lead UX Innovation Manager

5 days ago


London, Greater London, United Kingdom Trustpilot, Inc. Full time

About the Job

We are seeking a highly skilled Lead UX Innovation Manager to shape the strategic direction of user research initiatives and drive research for key current projects as well as visionary, future-focused initiatives.

  • The ideal candidate will lead the development of innovative research methodologies, designing and refining novel approaches to address complex, cross-functional challenges.
  • You will champion research-driven insights, ensuring they shape product development and design.
  • A successful Lead UX Innovation Manager will guide cross-functional research processes, collaborating closely with product designers to distill, communicate, and transform data into actionable insights that directly influence strategic product decisions.

Salary and Benefits

We offer a competitive compensation package of $160,000 per year, plus bonus, and a range of benefits including 25 days holiday per year, increasing to 28 days after 2 years of employment, two paid volunteering days a year, and access to a popular mindfulness app.

Requirements

  • 7+ years of UX research experience, with demonstrated success in leading complex and cross-functional research projects that drive significant product improvements.
  • Expertise in designing and implementing impactful research strategies, with the ability to create and oversee implementable plans for solving complex challenges at scale.


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