Accommodation Team Leader

5 days ago

London, Greater London, United Kingdom Conference & Banqueting - The Landmark London Full time

The Landmark London seeks a dedicated Team Leader to join our Conference & Banqueting team on a permanent basis. As a key member of our team, you will be responsible for consistently delivering exceptional service to our guests and colleagues.


We are looking for a passionate and energetic individual who can bring positive energy to our team. You will be part of a diverse and inclusive environment where we value career growth and development.


Key responsibilities include:

  • Ensuring that customer complaints are dealt with promptly and efficiently.
  • Working closely with the line manager to resolve customer issues.
  • Providing exceptional service to our guests and colleagues.
  • Contributing to a positive and inclusive team culture.

We offer a range of benefits, including:

  • Pension with company contributions.
  • 50% discount in all our restaurants and Spa treatments across our properties.
  • Complimentary stay after passing probation.
  • Extensive discounts on our benefits platform.
  • Access to private medical insurance.
  • Interest free season ticket loan.
  • Employee Assistance Programme - 24/7 online GP, mental health support and virtual wellbeing.
  • Support through development plans, apprenticeships and world-class management development programmes.
  • Bike to work scheme.
  • Uniforms provided and laundered complimentary.
  • Free meals on duty.
  • Opportunity to contribute to the business focus, community, and environment through our taskforces.
  • Employee recognition schemes and Social Committee events.

We are committed to providing a supportive and inclusive work environment where everyone has the opportunity to grow and develop their careers. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional service, we would love to hear from you.

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