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Accommodation Team Leader

2 months ago

London, Greater London, United Kingdom greene king Full time
Company Overview

Greene King is a leading hospitality company that has been a beacon for communities for years. Our urban pubs are designed to provide a great experience for customers in the heart of the city.

Job Summary

We are seeking a skilled Accommodation Team Leader to join our team. As a Team Leader, you will be responsible for leading by example and ensuring the team has everything they need to deliver exceptional service.

Key Responsibilities
  • Lead by Example: Demonstrate exceptional leadership skills and set the tone for the team to follow.
  • Customer Experience: Provide customers with a heartfelt and memorable experience every time they visit.
  • Team Management: Deputise for the management team and resolve any issues that arise in their absence.
  • Shift Coordination: Help organise and coordinate the team during a busy shift, ensuring everything runs smoothly.
  • Bar Operations: Ensure the bar is always safe, legal, and clean, and any issues are dealt with quickly and safely.
Requirements
  • Attention to Detail: A great eye for detail, ensuring every pint is poured to perfection.
  • Service Excellence: Be a role model for the team on giving great service and ensuring every customer receives a warm welcome.
  • Adaptability: Think on your feet and adapt to whatever challenges arise during a busy shift.
  • Positive Attitude: A positive can-do attitude and be a real team player.