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Accommodation Team Leader

2 months ago

London, Greater London, United Kingdom greene king Full time
About the Role

We are seeking a highly skilled and experienced Team Leader to join our Accommodation Team at Greene King. As a Team Leader, you will play a key role in ensuring the smooth operation of our accommodation services, providing exceptional customer experiences, and leading a team of hospitality professionals.

Key Responsibilities
  • Customer Experience: Provide customers with a heartfelt and memorable experience each and every time they visit our accommodation services.
  • Team Leadership: Deputise for the management team and resolve any issues that arise in their absence, ensuring the team is motivated and equipped to deliver exceptional service.
  • Shift Coordination: Help organise and coordinate the team during a busy shift, ensuring everything runs like clockwork and customers receive a seamless experience.
  • Bar Operations: Ensure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
What We Offer
  • Competitive Salary: A competitive salary that reflects your skills and experience.
  • Tronc Payments: Tronc payments to recognize your hard work and dedication.
  • Pension Contribution: A pension contribution to support your financial well-being.
  • Training and Development: Opportunities to further your career across our well-known brands, with training and development at each level of your career.
  • Discounts: Discounts on food, drink, and retail purchases, as well as exclusive discounts with partner brands.
  • Employee Assistance Program: Access to a free employee assistance program, providing mental health, well-being, financial, and legal support.