Senior Office Lead

2 weeks ago

Portsmouth, Portsmouth, United Kingdom Kyndryl Full time
Senior Office Lead Job Description

Are you ready to take on a challenging role as the Senior Lead, Data Center Management? We're seeking a highly skilled professional to lead our Data Center & Office Services team, delivering top-notch services to our commercial and internal customers.

Key Responsibilities:
  • Manage site operations, service partners, suppliers, and vendors to deliver exceptional services.
  • Act as the escalation point for facilities issues, incidents, and outages, and serve as the business focal point for major incidents.
  • Own site-level KPIs, site information data integrity, regulatory compliance, physical and environmental controls, and site-related permits.
  • Manage customer and local community relationships.
  • Flexibility to travel to sites across the managed portfolio as required.
Projects and New Business:
  • Act as Project Manager for facility or portfolio projects as needed.
  • Represent Data Center offerings in engagements when requested and be responsible for the creation of Data Center solutions.
Requirements:
  • Minimum 3 years' experience in a senior site management position within a large strategic Data Center or portfolio of Data Centers.
  • Minimum 3 years' experience managing external Facilities Management and Technical vendors to leverage value for the business.
  • Certified Data Center Management Professional (CDCMP).

We're committed to creating a workplace where all Kyndryls can find and provide support and advice. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more.

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