Business Development Manager

2 weeks ago

Portsmouth, Portsmouth, United Kingdom Lead Forensics Full time

Lead Forensics is a dynamic and innovative SaaS company that is revolutionizing the industry. Our software enables us to identify the businesses who have visited our clients' websites to help them convert these passive visitors into actionable leads. We pride ourselves on our cutting-edge technology and dedication to delivering exceptional value to our customers.

To be successful in this role, you will need to have at least 2-3 years of experience within a client-facing role such as Account Management or Customer Success. You will be responsible for building and maintaining strong client relationships, identifying and qualifying potential opportunities, and providing support and assistance to resolve issues.

Key responsibilities include:

  • Building and maintaining strong client relationships with a portfolio of customers.
  • Identifying, qualifying, and providing support and assistance to resolve issues.
  • Negotiating contract renewals and expansion proposals.

What we offer:

  • Clear progression plan with 6 monthly salary reviews.
  • World-class training and development opportunities.
  • Regular company socials and events.
  • Commission scheme and bonus opportunities.
  • Enhanced sick pay, maternity, and paternity pay.
  • Pension scheme with employer contributions.
  • 25 days holiday plus bank holidays.
  • Free parking and onsite gym.
  • Employee assistance programme.
  • Hybrid working.

Requirements:

  • At least 2-3 years of experience within a Sales/Account Management or Customer Success background.
  • Experience in using CRM systems.

This role will require travel to our Portsmouth office 3 days a week.

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