Presales Service Consultant
2 weeks ago
Job Summary
We are seeking a Presales Service Consultant to join our team at Vodafone UK. As a key member of our Service Relationship Management organisation, you will be responsible for engaging with customers to determine their service needs and developing bespoke service models to meet those requirements.
Key Responsibilities:
- Collaborate with customers to understand their service needs and develop tailored service models.
- Partner with Solution and Sales colleagues to develop service models that meet customer requirements.
- Responsible for demand generation activities, creating new opportunities to sell Vodafone Support Services that enhance customer experience and value.
- Develop bid inputs, including written responses to tenders and customer clarification questions.
Requirements:
- Bachelor's degree in a relevant field.
- Minimum 2 years of experience in pre-sales and/or service management.
- ITIL v3 or V4 certification.
- Excellent communication and presentation skills.
- Ability to work in an agile environment with a willingness to adapt to changing client and market needs.
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