Experience Lead for Omni-channel Retail Operations

4 weeks ago


London, Greater London, United Kingdom Salt Digital Recruitment Full time
Program Manager Role Overview

We are seeking an experienced Programme Manager to lead the implementation of our 'order to pick up' experience in new global locations.

About Us

Salt Digital Recruitment is a leading recruitment agency partnering with top tech innovators and consumer goods companies. Our clients value innovative solutions and exceptional customer experiences.

Job Description

This Programme Manager role will focus on delivering an enhanced 'order to pick up' experience, driving business growth through improved retail operations.

Key Responsibilities:
  • Develop and execute a comprehensive programme plan to deploy the 'order to pick up' experience in new markets.
  • Collaborate with cross-functional teams to ensure seamless integration and effective execution.
  • Analyse customer feedback and market trends to inform programme development and optimisation.
Required Skills and Qualifications

To succeed in this Programme Manager role, you should possess:

  • Proven experience in programme management, preferably in retail or hospitality sectors.
  • Strong analytical and problem-solving skills, with ability to drive business growth through data-driven decisions.
  • Excellent communication and interpersonal skills, with ability to build strong relationships with stakeholders.
  • Bachelor's degree in Business Administration, Marketing, or related field.
Salary and Benefits

We offer a competitive salary range of £60,000 - £80,000 per annum, depending on experience, plus benefits including health insurance, retirement plan, and generous paid time off.



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