Omni-Channel Retail Leader
3 weeks ago
At River Island, we're passionate about providing exceptional customer service and driving sales growth through our retail channels.
Job OverviewThis is an exciting opportunity for a talented individual to join our team as a Sales and Service Director. The successful candidate will be responsible for leading our retail operations, improving customer satisfaction, and enhancing the overall shopping experience.
Key Responsibilities- Lead our retail operations, ensuring excellent customer service and sales growth.
- Develop and implement strategies to improve brand standards and customer satisfaction.
- Analyze reports to make commercial and financial decisions that increase profit.
- Ensure all aspects of retail risk and health & safety are managed effectively.
- Proven leadership and management experience in retail.
- Ability to analyze reports and make commercial decisions.
- Strong communication and interpersonal skills.
- Well-organized and capable of planning efficiently.
- Salary: £70,000 - £90,000 per annum.
- Benefits package, including staff discount, uniform allowance, and River Island Rewards program.
- Pension plan and bonus scheme.
- Opportunities for career progression and professional development.
We are committed to equality of opportunity and welcome applications from individuals regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, and/or belief.
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