Debt Recovery Department Coordinator

2 days ago


Derby, Derby, United Kingdom Flint Bishop Full time
About Us

Flint Bishop is a leading top-200 law firm with offices in Derby, Leeds & Birmingham. Our Debt Recovery team works with a large national client base and has secured all 3 major debt recovery awards in the past year.

Job Description

This role offers an exciting opportunity for an experienced Administration Support Specialist to join our Debt Recovery department at Flint Bishop. As a key member of the team, you will be responsible for overseeing the general administration for the Debt Recovery department.

Key Responsibilities
  1. Supervise the day-to-day operations of the Admin Team, ensuring efficient delivery of tasks and projects.
  2. Develop and implement work plans for the Admin Team, allocating tasks and monitoring progress.
  3. Maintain a sound knowledge of the Debt Recovery Department's policies and Service Level Agreements (SLAs).
  4. Ensure the Admin Team operates within SLAs, delivering high-quality results and meeting deadlines.
  5. Identify opportunities for process improvements and collaborate with the Debt Recovery Manager or Data team to implement changes.
  6. Oversight of conflict checking, ensuring accurate and timely completion.
  7. Run administration activities on Liberate, updating records and correspondence as required.
  8. Basic Search activity and updating Liberate, running new files once conflicts are completed.
  9. Update files and learn jobs take ons, completing post & accounts runs.
  10. Log key court dates on behalf of the team and print documents as needed.
  11. Process documents through the letter folder and perform other ad hoc administration tasks assigned by the Debt Recovery Managers.
What We Offer
  • Competitive salary: £25,000 - £30,000 per annum, depending on experience.
  • Car parking provided by the firm.
  • Bonus potential.
  • Great working environment at our Derby head office.
  • Career development opportunities.
  • 25 days holiday plus bank holidays.
  • Options to buy & sell 1 week's holiday.
  • 1 week's holiday carry over.
  • Extra day off for your birthday.
  • Staff card discount scheme for local shops.
  • Social days and evenings on the firm.
  • Staff discounts on legal services.


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