Senior Debt Recovery Team Manager

6 days ago


Derby, Derby, United Kingdom Flint Bishop Solicitors Full time
Job Overview
Flint Bishop Solicitors is a leading law firm seeking an experienced Collections Advisor Team Leader to oversee the day-to-day operations of our debt recovery team. This role involves supervising a team of collections advisors, conducting reviews, and making recommendations for training and continuous improvements.

About the Role
We are looking for a skilled professional with a strong background in consumer collections/debt recovery or contact centre team leadership. The ideal candidate will have experience in handling high volumes of calls, managing key client accounts, and providing updates on revenues recovered and performance against established KPIs.

Key Responsibilities
* Supervise the work of collections advisors in the debt recovery team, focusing on non-contested clients* Work closely with debt recovery managers and head of debts services on departmental matters* Run own senior-level caseload of debt recovery matters

Benefits
This full-time role offers a competitive salary of approximately £45,000 per annum, based on 36.25 hours per week at our new head offices in Pride Park, Derby.

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