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Strategic Client Solutions Manager

1 month ago

Nottingham, Nottingham, United Kingdom LexisNexis Risk Solutions Full time
Job Description:

We are seeking a highly skilled Strategic Client Solutions Manager to join our team at LexisNexis Risk Solutions. This role offers an exciting opportunity to work with clients, understand their needs, and develop solutions that meet their requirements.

About the Role:

  • This position involves managing client relationships, identifying new business opportunities, and collaborating with internal teams to deliver high-quality services.
  • You will be responsible for overseeing the delivery of contracted services, ensuring that Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are met or exceeded.
  • Maintaining strict control over project schedules, risks, scopes, and budgets is also crucial in this role.

Responsibilities:

  1. Develop and maintain strong client relationships by providing exceptional customer service and support.
  2. Identify new business opportunities and collaborate with internal teams to develop and implement strategies to capture those opportunities.
  3. Manage multiple projects simultaneously, prioritizing tasks and meeting deadlines while maintaining quality standards.
  4. Analyze complex data to inform business decisions and drive growth.
  5. Communicate effectively with stakeholders at all levels, both verbally and in writing.
  6. Leverage industry insights and best practices to improve products and services.
  7. Work collaboratively with cross-functional teams to achieve business objectives.

Requirements:

  • Proven track record of success in a similar role, with experience in managing client relationships and driving business growth.
  • Strong analytical skills, with the ability to analyze complex data and make informed decisions.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders.
  • Highly organized and able to prioritize tasks effectively, managing multiple projects simultaneously.
  • Possess a deep understanding of the insurance industry and its key trends and challenges.

Compensation Package:

The salary for this position is estimated to be around $85,000 - $110,000 per year, depending on experience and qualifications.

About Us:

At LexisNexis Risk Solutions, we value diversity and inclusion in the workplace. We believe that diverse perspectives and experiences drive innovation and business growth. We welcome applications from candidates of diverse backgrounds and underrepresented groups.