Client Care Management Expert

1 week ago


Nottingham, Nottingham, United Kingdom Invest Solutions Ltd Full time
Job Summary

Invest Solutions Ltd is a leading provider of home care services, seeking an experienced Care Coordinator Specialist to join our team in Nottinghamshire and Buckinghamshire.

Key Responsibilities

The successful candidate will be responsible for:

  • Ensuring effective rota management and client matching
  • Sourcing and managing new care packages
  • Providing insight into developing and executing operational practice
  • Improving and maintaining continuity of care for new and existing clients
  • Maintaining accurate digital records for clients and care workers
  • Cordially resolving customer queries
  • Ensuring company and CQC compliance
Requirements

To be successful in this role, you will need:

  • NVQ/QCF level 3 in Health and Social Care (ideally)
  • At least 2 years' experience in care coordination
  • Excellent IT skills
  • CQC Compliance knowledge
  • People management or team leading experience
Salary and Benefits

We offer a competitive salary of £35,000 - £40,000 per annum, along with a range of benefits including:

  • Bike to Work Scheme
  • Company Pension Scheme
  • Enhanced rates for Bank Holidays
  • Holiday Pay
  • Sick Pay
  • Career progression opportunities
  • Free training and ongoing support
  • Flexible Contract
  • Refer a Friend scheme

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