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Medical Receptionist

2 months ago

Bury, Borough of Bury, United Kingdom Tower Family Healthcare Full time
Job Summary

We are seeking a highly skilled and organized Medical Receptionist to join our team at Tower Family Healthcare. As a Medical Receptionist, you will play a vital role in providing exceptional patient care and administrative support to our clinical team.

Key Responsibilities
  • Provide excellent patient care and support, ensuring a positive experience for all patients
  • Manage patient appointments, scheduling, and cancellations using the Emis system
  • Perform reception desk duties, maintaining a friendly and professional demeanor
  • Answer phone calls and respond to patient inquiries in a timely and courteous manner
  • Accurately record and maintain patient information, ensuring confidentiality and data protection
  • Collaborate with the clinical team to ensure seamless patient care and communication
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment with multiple priorities
  • Strong organizational and time management skills
  • Proficiency in Microsoft Office software and Emis clinical system
  • Ability to maintain confidentiality and handle sensitive information
  • Flexibility to work across multiple sites and adapt to changing circumstances
What We Offer
  • A competitive rate of pay and recognized continuous NHS service
  • NHS Pension scheme enrolment and continued professional development
  • A supportive and kind team environment with opportunities for growth and development