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Customer Service Representative

2 months ago

Ilminster, Somerset, United Kingdom Jobseekers Recruitment Services Full time

{"h1": "Temporary After Sales Administrator", "p": "We are seeking a skilled Temporary After Sales Administrator to join our team at Jobseekers Recruitment Services. This is a temporary, full-time position for 6 months, working 37 hours per week, Monday to Friday.

As a Temporary After Sales Administrator, you will be responsible for ensuring the delivery of high-quality service levels to our customers. Your primary goal will be to provide an exceptional customer experience, stimulate customer retention, and generate additional opportunities.

Key Responsibilities:

* Answer customer enquiries by telephone and email, providing timely and accurate responses.
* Ensure customer data is up-to-date, including delivery information.
* Book and file commissioning orders, maintaining accurate records.
* Monitor, request, and file copies of contractors' insurance and training certificates.
* Perform reception duties, including greeting visitors and contractors.
* Utilize MS Office skills to manage administrative tasks.
* Possess strong organizational skills, with the ability to prioritize a demanding workload.
* Demonstrate problem-solving skills and a high level of commercial awareness.

Requirements:

* Educated to GCSE standard with level 4 passes in English and Maths.
* Proven track record of working in a busy, demanding business environment, including phone use.

If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

Salary: \u00a311.70 per hour.

Please note that this is a temporary position, and the duration is for 6 months only.

We look forward to hearing from you"}