Customer Service Representative
4 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Welcome & Service Assistant at Barrington Court. As the public face of our properties, you will provide a warm and friendly welcome to our visitors, answer their questions, and ensure they have an enjoyable and memorable visit.
Key Responsibilities- Deliver exceptional customer service to our visitors, responding to their queries and providing information about the property.
- Work collaboratively with the Welcome Manager and other team members to ensure a seamless visitor experience.
- Be adaptable and flexible, with a positive attitude and a willingness to learn new skills.
- Contribute to the development of key property events and social media promotion.
As a member of our team, you will enjoy a range of benefits, including:
- A substantial pension scheme of up to 10% basic salary.
- Free entry to National Trust places for you, a guest, and your children (under 18).
- Rental deposit loan scheme.
- Season ticket loan.
- EV car lease scheme.
- Perks at work discounts, including gym memberships, shopping discount codes, and cinema discounts.
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
- Flexible working whenever possible.
- Employee assistance programme.
- Free parking at most Trust places.
We'd love to hear from you if you are:
- Customer-focused with an understanding of the importance of great service.
- A team player, but also able to work on your own initiative.
- Well-organised and adaptable.
- Willing to learn new skills.
- Have a positive attitude.
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