Customer Service Ambassador
3 weeks ago
About the Role
We are seeking a Customer Service Ambassador to join our team at Barrington Court. As the public face of our properties, you will provide a warm and friendly welcome to our visitors, answering their questions and ensuring they have an enjoyable and memorable experience.
Key Responsibilities
- Deliver exceptional customer service to our visitors
- Provide information about the property and its history
- Listen to visitors' needs and respond accordingly
- Be part of a team of 5 working at Barrington Court
What We Offer
The National Trust offers a range of benefits, including a substantial pension scheme, free entry to National Trust places, and a rental deposit loan scheme. We also offer flexible working, an employee assistance programme, and free parking at most Trust places.
Requirements
- Customer-focused with an understanding of the importance of great service
- A team player, but also able to work on your own initiative
- Well-organised and adaptable
- Willing to learn new skills
- Positive attitude
How to Apply
Please submit your application through our online assessment, which will help us understand more about your strengths and give you more information on the role.
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