Customer Service Ambassador

3 weeks ago


Ilminster, Somerset, United Kingdom National Trust Full time

About the Role

We are seeking a Customer Service Ambassador to join our team at Barrington Court. As the public face of our properties, you will provide a warm and friendly welcome to our visitors, answering their questions and ensuring they have an enjoyable and memorable experience.

Key Responsibilities

  • Deliver exceptional customer service to our visitors
  • Provide information about the property and its history
  • Listen to visitors' needs and respond accordingly
  • Be part of a team of 5 working at Barrington Court

What We Offer

The National Trust offers a range of benefits, including a substantial pension scheme, free entry to National Trust places, and a rental deposit loan scheme. We also offer flexible working, an employee assistance programme, and free parking at most Trust places.

Requirements

  • Customer-focused with an understanding of the importance of great service
  • A team player, but also able to work on your own initiative
  • Well-organised and adaptable
  • Willing to learn new skills
  • Positive attitude

How to Apply

Please submit your application through our online assessment, which will help us understand more about your strengths and give you more information on the role.



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