Sales and Customer Engagement Specialist

5 days ago


StokeonTrent, Stoke-on-Trent, United Kingdom Selecta Full time
About Our Team

We operate across 16 countries within Europe, serving 12 million people every day. In the UK, we deliver a national service, trusted by circa 3,500 businesses. We are looking for a talented Sales and Customer Engagement Specialist to join our team as a Joy Ambassador, providing exceptional customer service and ensuring that our vending machines are always well-maintained.

Job Description:
  • Visiting multiple client sites daily to restock and clean our vending machines.
  • Being a friendly point of contact for clients during your visits.
Key Responsibilities:
  • To ensure that all vending machines are filled and cleaned to the required levels as per Company guidelines.
  • To complete all the relevant stock and cash controls across the machine base and on the company vans.
  • To fix occasional faults on machines and report them to the Service Desk.
  • To provide training to new starters and team members who require upskilling.
  • To maintain a high level of customer care conducted in a courteous manner.
Requirements:
  • Ability to provide training to new starters.
  • Competence in completing audits and quality checks.
  • Compliance with Health & Safety regulations.
  • Flexibility and responsiveness to changes.
  • A high level of customer care and presentation.
Benefits:
  • 25 days holiday pa + bank holidays.
  • Life assurance of 2x yearly salary.
  • Most shifts are 5 days per week, Mon-Fri.
  • Estimated annual salary: £30,000 - £35,000 based on experience and location.
  • Training provided, achieving certifications in Food Hygiene, Health and Safety, and Fresh food handling.
  • Security of 5-weeks paid sick leave.
  • Development opportunities and clearly mapped career paths.
  • Comfortable Vans provided, with no commuting costs.


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