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German Speaking Customer Support Specialist

2 months ago

London, Greater London, United Kingdom The Language Business Full time
{"title": "Customer Support Executive - German Speaking", "subtitle": "Join our team as a Customer Support Executive and provide exceptional support to our German speaking clients.", "content": "

We are seeking a highly motivated and customer-focused Customer Support Executive to join our team. As a Customer Support Executive, you will be the primary point of contact for our German speaking clients, providing timely and effective support to resolve their queries and issues.

The ideal candidate will have excellent communication skills, both written and verbal, and be fluent in German and English. Previous experience in a similar customer service or customer support role is essential.

Responsibilities:

  • Provide exceptional customer support to our German speaking clients via email, phone, and other communication channels.
  • Manage and resolve customer complaints and issues in a timely and professional manner.
  • Work closely with the sales and support teams to ensure seamless customer experience.
  • Develop and maintain a deep understanding of our products and services to provide accurate and informative responses to customer queries.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.

"}