Customer Service Agent

1 week ago


Manchester, United Kingdom CV-Library Full time
Job Title: Customer Service Agent

We are looking for a Customer Service Agent to join our team at Search Consultancy in Manchester. As a Customer Service Agent, you will provide top-notch customer service and technical support to clients.

About the Job:

  • You will manage multiple mailboxes and emails to ensure timely resolution of issues.
  • Deliver excellent customer service and build strong relationships with clients.
  • Schedule jobs within an agreed timeframe and chase up jobs to be completed.
  • Manage and update critical issues daily, ensuring complete transparency.
  • Update systems to process maintenance work efficiently.
  • Raise invoices and purchase orders as needed.

Key Skills and Qualifications:

  • IT skills and ability to work under pressure.
  • Strong communication and interpersonal skills.
  • Ability to multitask and prioritize tasks effectively.

Salary: £25,459 per annum.

We are committed to equality and diversity in the workplace and welcome applications from all suitably qualified candidates.


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