Customer Service Ooh Agent
9 hours ago
About the Role :We are looking for an experienced Customer Service Agent to join a highly motivated and skilled team who deliver a first-class service to our customers and clients.
You will be taking calls from customers on the Asylum and Mears Living contract.
After training, the option for hybrid working may become available.You'll ideally have or be willing to work towards the following:Great Interpersonal SkillsThe drive to take ownership of an issue and see it through to an appropriate resolution.Able to work to targets and deadlines.Being able to cope with the workload expected in a fast-paced environment.Genuinely wanting to connect with people.Leading by example.Problem solving.Working in-line with business policies and proceduresRole CriteriaIT Literate, able to use Microsoft Word, Excel and OutlookSubstantial experience within a customer service environmentGood Written and spoken communicatorA genuine desire to help peopleEnsuring the customer experience is central to all activities by adopting a professional manner when communicating with all stakeholders, this includes but not limited to, appearance, company ID, maintaining a high standard of health & safety requirements..Working Hours37.5 hours a week, 2-week rotation.Week 1: Monday-Friday (weekend off)Week 2: Monday-Wednesday (Thursday & Friday off) work the weekend (4pm-12am)A great opportunity for those who might have commitments during normal office hours such as education, school runs, appointments etc.Benefits we can offer you 25 days annual leave plus bank holidaysAnnual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard workVolunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much moreFamily friendly policies
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Customer Service OOH Agent
6 months ago
Manchester, United Kingdom Mears Full timeAbout the Role : We are looking for an experienced Customer Service Agent to join a highly motivated and skilled team who deliver a first-class service to our customers and clients. You will be taking calls and emails from customers and clients on our Central Government contracts You’ll ideally have or be willing to work towards the following: ...
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Customer Service OOH Agent
3 days ago
Manchester, United Kingdom Mears Full timeAbout the Role : We are looking for an experienced Customer Service Agent to join a highly motivated and skilled team who deliver a first-class service to our customers and clients. You will be taking calls from customers on the Asylum and Mears Living contract. After training, the option for hybrid working may become available. You’ll ideally...
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Customer Service Agent
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