Hotel Front Desk Professional
7 days ago
Job Description
This is a permanent position at a luxury hotel located in the beautiful countryside of Surrey.
The successful candidate will be responsible for providing exceptional customer service to guests, responding to their inquiries and resolving any issues that may arise.
Main Responsibilities:
- To maintain a high level of professionalism and courtesy when interacting with guests.
- To handle guest complaints and resolve them in a fair and efficient manner.
- To ensure that all guest rooms are clean and tidy, and that any maintenance issues are reported promptly.
- To assist with the front desk operations, including check-in and check-out procedures, room assignments, and key management.
Benefits
The successful candidate will have access to a range of benefits, including a competitive salary, opportunities for career development and progression, and a positive and supportive working environment.
Salary: £26,800 per year.
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