Front-of-House Team Member

3 weeks ago

Dorking, Surrey, United Kingdom Heartwood Inns Full time

Waiter/Waitress - Heartwood Inns

We're looking for passionate and dedicated individuals to join our front-of-house team as a Waiter/Waitress

At Heartwood Inns, we pride ourselves on providing exceptional dining experiences for our guests. Our team is at the heart of this, and we're seeking like-minded individuals who share our passion for delivering outstanding customer service.

What We Offer:

  • Packages based on National Living Wage including TRONC
  • Flexible full-time and part-time hours to suit your needs
  • Industry-leading training and development through our 'Stepping Stones' platform
  • Employee Assistance Program with Hospitality Action
  • Instant access to earned pay through EarlyPay
  • Enhanced Maternity & Paternity package
  • Refer a Friend Bonus up to 1500
  • 50% off food at any Heartwood Inns or Brasserie Blanc
  • 20% off food at any Heartwood Inns or Brasserie Blanc with friends and family discount
  • 10% off company gift cards
  • A thoughtful gift to celebrate your birthday
  • Long Service Recognition Awards
  • The Pantry - 100's of retailers and experience discounts through Reward Gateway
  • Cycle to Work Scheme

The Ideal Candidate:

  • Excellent interpersonal skills and a vibrant personality
  • Ability to be flexible and maintain high standards across the front of house
  • Be a true team player, with a genuine passion for delivering exceptional customer experiences
  • Have great attention to detail and impeccable standards

Our Growth and Development:

As a multi-award-winning hospitality group, we're committed to investing in our team members' development. With over 40 locations across the UK, including Brasserie Blanc restaurants and Heartwood Inn pubs, we offer a unique opportunity for career growth and progression.

We're excited about our ambitious growth plans, which will create new opportunities for our team members to develop and thrive. Our 'Stepping Stones' training and development program is designed to support your career aspirations and help you achieve your goals.

Award-Winning Hospitality:

At Heartwood Inns, we're proud to be a Sunday Times Best Places to Work winner and a double winner at the Publican Awards. Our commitment to excellence and customer satisfaction has earned us a 3-star rating from the SRA, and we're dedicated to continuing to raise the bar in the hospitality industry.

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