Front-of-House Team Member

14 hours ago

Dorking, Surrey, United Kingdom Heartwood Inns Full time
Front-of-House Team Member - The White Horse, Dorking

Our Front-of-House Team

We're looking for passionate and fun individuals to join our fantastic front-of-house team as a Front-of-House Team Member

Heartwood Collection is an award-winning collection of cosy pubs and atmospheric brasseries at the heart of their local communities serving great fresh, seasonal food. Our strength is in our enduring community of like-minded individuals; warm and genuine to our core.

Front-of-House Team Member - What we offer:

  • Packages are based on National Living Wage including TRONC*
  • Full-time and part-time hours to suit your needs
  • Stepping Stones - Our industry-leading training and development platform which supports progression for those who want it
  • Employee Assistance Program with Hospitality Action
  • Instant access to pay you have already earned through EarlyPay
  • Enhanced Maternity & Paternity package
  • Refer a Friend Bonus up to 1500
  • 50% off food at any Heartwood Inns or Brasserie Blanc
  • 20% off food at any Heartwood Inns or Brasserie Blanc with friends and family discount
  • 10% off company gift cards
  • A thoughtful gift to celebrate your birthday
  • Long Service Recognition Awards
  • The Pantry - 100's of retailers and experience discounts through Reward Gateway
  • Cycle to Work Scheme

Front-of-House Team Member - The Ideal Candidate:

  • Will have great interpersonal skills and a vibrant personality
  • Ability to be flexible and maintain high standards across the front of house
  • Be a real team player, it is essential that you are a true people person
  • Have great attention to detail and impeccable standards.
  • Be totally customer and service focused and provide an exceptional guest experience

Our investment in your development.

The Heartwood Collection currently has over 40 locations, including Brasserie Blanc restaurants and our lovely Heartwood Inn pubs, many of which now feature beautiful boutique bedrooms. We are aiming to grow to 61 sites by 2027, which could add up to 500 bedrooms over the next four years.

We're really excited about the amazing opportunities this growth will create, and we hope you are too It's a great chance for you to take the next step in your career and develop with us through our unique "Stepping Stones" training and development programme.

Heartwood Collection is a multi award-winning hospitality group:

- Sunday Times Best Places to Work winner 2024- Double winner at the Publican Awards 2024 - R200 - SRA 3 star rated - plus many more


*Hourly rate is based on National Living Wage plus TRONC, and the TRONC is calculated from the previous 6 months' site average. The rate of TRONC for the site you are applying for will be confirmed and discussed at the interview stage.

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