Current jobs related to Front of House Team Member - Dorking, Surrey - RBH

  • Front of House Team Member

    3 weeks ago

    Dorking, Surrey, United Kingdom RBH Full time

    Job Title: Front of House Team MemberWe are seeking a skilled and friendly Front of House Team Member to join our team at RBH. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, ensuring a warm and welcoming experience from the moment they arrive.Key Responsibilities:Checking in/out...

  • Front of House Team Member

    4 weeks ago

    Dorking, Surrey, United Kingdom RBH Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Front of House team as a Front of House Team Member. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our guests have a memorable and enjoyable experience at our hotel.Key ResponsibilitiesProvide...

  • Front of House Team Member

    4 weeks ago

    Dorking, Surrey, United Kingdom RBH Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Front of House team as a Front of House Team Member. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our guests have a memorable and enjoyable experience at our hotel.Key ResponsibilitiesProvide...

  • Front of House Team Member

    3 weeks ago

    Dorking, Surrey, United Kingdom RBH Full time

    Job DescriptionWe are seeking a highly skilled and customer-focused Front of House Team Member to join our team at RBH. As a key member of our front office team, you will be responsible for delivering exceptional customer service and ensuring a seamless guest experience.Key Responsibilities:Check in and check out guests using our Front Office operating...

  • Front of House Team Member

    3 weeks ago

    Dorking, Surrey, United Kingdom RBH Full time

    Role OverviewWe are seeking a highly skilled and customer-focused Front of House Team Member to join our team at RBH. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a warm and welcoming experience from the moment they arrive.Key Responsibilities:Checking in/out guests using...

  • Front of House Team Member

    3 weeks ago

    Dorking, Surrey, United Kingdom RBH Full time

    About the RoleWe are seeking a skilled and friendly Front of House Team Member to join our team at RBH. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesChecking in/out guests using our Front Office operating...

  • Front-of-House Team Member

    3 weeks ago

    Dorking, Surrey, United Kingdom Heartwood Inns Full time

    Front-of-House Team Member - The White Horse, DorkingOur Front-of-House TeamWe're looking for passionate and fun individuals to join our fantastic front-of-house team as a Front-of-House Team MemberHeartwood Collection is an award-winning collection of cosy pubs and atmospheric brasseries at the heart of their local communities serving great fresh, seasonal...

  • Front-of-House Team Member

    3 weeks ago

    Dorking, Surrey, United Kingdom Heartwood Inns Full time

    Waiter/Waitress - Heartwood InnsWe're looking for passionate and dedicated individuals to join our front-of-house team as a Waiter/WaitressAt Heartwood Inns, we pride ourselves on providing exceptional dining experiences for our guests. Our team is at the heart of this, and we're seeking like-minded individuals who share our passion for delivering...

  • Front-of-House Team Member

    3 weeks ago

    Dorking, Surrey, United Kingdom Heartwood Inns Full time

    Front-of-House Team Member - The White Horse, DorkingWaiter / Waitress We're seeking a skilled and enthusiastic individual to join our front-of-house team as a Waiter / WaitressAt Heartwood Collection, we pride ourselves on being a home-from-home for our guests, serving great fresh, seasonal food in a warm and welcoming atmosphere.Our strength lies in our...

  • Front of House Team Member

    3 weeks ago

    Dorking, Surrey, United Kingdom Heartwood Inns Full time

    We are seeking a friendly and organised Pub Receptionist to join our team at The White Horse, Dorking. The ideal candidate will provide excellent customer service to all guests, manage front desk operations, and ensure a pleasant and efficient experience for all visitors.Our Strengths:We are a multi award-winning hospitality group.We have a strong commitment...

  • Food and Beverage Team Member

    1 month ago

    Dorking, Surrey, United Kingdom National Trust Full time

    About the RoleWe are seeking a skilled and enthusiastic Food and Beverage Team Member to join our team at the National Trust. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and ensuring that our visitors have a memorable experience.Key ResponsibilitiesWelcome and look after all visitors to the...

  • Food and Beverage Team Member

    4 weeks ago

    Dorking, Surrey, United Kingdom National Trust Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Food and Beverage Team Member to join our team at the National Trust. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and ensuring that our visitors have a memorable experience.Key ResponsibilitiesWelcome and look after all...

  • Food and Beverage Team Member

    4 weeks ago

    Dorking, Surrey, United Kingdom National Trust Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Food and Beverage Team Member to join our team at the National Trust. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and ensuring that our visitors have a memorable experience.Key ResponsibilitiesWelcome and look after all...

  • Food and Beverage Team Member

    4 weeks ago

    Dorking, Surrey, United Kingdom National Trust Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Food and Beverage Team Member to join our team at the National Trust. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and ensuring that our visitors have a memorable experience.Key ResponsibilitiesWelcome and look after all...

  • Food and Beverage Team Member

    4 weeks ago

    Dorking, Surrey, United Kingdom National Trust Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Food and Beverage Team Member to join our team at the National Trust. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and ensuring that our visitors have a memorable experience.Key ResponsibilitiesWelcome and look after all...

  • Food and Beverage Team Member

    4 weeks ago

    Dorking, Surrey, United Kingdom National Trust Full time

    About the RoleWe are seeking a skilled and enthusiastic Food and Beverage Team Member to join our team at the National Trust. As a key member of our front of house team, you will be responsible for delivering exceptional customer service and ensuring that our visitors have a memorable experience.Key ResponsibilitiesWelcome and look after all visitors to the...

  • Food and Beverage Team Member

    4 weeks ago

    Dorking, Surrey, United Kingdom National Trust Full time

    About the RoleWe are seeking a skilled and enthusiastic Food and Beverage Team Member to join our team at the National Trust. As a key member of our front of house team, you will be responsible for delivering exceptional customer service and ensuring that our visitors have a memorable experience.Key ResponsibilitiesWelcome and look after all visitors to the...

  • Hospitality Team Member

    3 weeks ago

    Dorking, Surrey, United Kingdom Heartwood Inns Full time

    Waiter / WaitressWe're seeking a talented and passionate individual to join our front-of-house team as a Waiter / WaitressHeartwood Collection is a renowned hospitality group with a collection of cosy pubs and atmospheric brasseries at the heart of their local communities, serving great fresh, seasonal food.Our strength lies in our enduring community of...

  • Elevated Breakfast Team Member

    3 weeks ago

    Dorking, Surrey, United Kingdom Heartwood Inns Full time

    Elevated Breakfast Team MemberSeeking a charismatic and detail-oriented team player to join our dynamic front-of-house team as an Elevated Breakfast Team Member.We're a multi-award-winning hospitality group with a passion for delivering exceptional guest experiences in our cosy pubs and atmospheric brasseries. Our commitment to seasonality, community spirit,...

  • Reception Team Member

    2 weeks ago

    Dorking, Surrey, United Kingdom RBH Full time

    Role OverviewWe are seeking a skilled and friendly Reception Team Member to join our team at RBH. As a key member of our Front Office team, you will be responsible for delivering exceptional customer service to our guests and ensuring a seamless stay experience.Key ResponsibilitiesDeliver outstanding customer serviceProcess guest arrivals and...

Front of House Team Member

2 months ago

Dorking, Surrey, United Kingdom RBH Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our Front of House team as a Front of House Team Member. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that our guests have a memorable experience at our hotel.

Key Responsibilities
  • Provide exceptional customer service to our guests, responding to their queries and resolving any issues in a timely and professional manner.
  • Check in and check out guests, using our Front Office operating system to ensure accurate and efficient processing.
  • Answer phone calls and respond to guest inquiries in a friendly and professional manner.
  • Make new bookings and amendments, ensuring that all guest details are accurate and up-to-date.
  • Process payments and handle cash and credit transactions.
  • Work collaboratively with the Front Office team to ensure seamless delivery of services and high levels of customer satisfaction.
Requirements
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with guests and colleagues.
  • Knowledge of Microsoft and ability to use our Front Office operating system.
  • Good telephone manner and ability to handle multiple calls and tasks simultaneously.
  • Ability to work flexibly, including weekends and bank holidays.
  • Previous experience in a customer-facing role, preferably in the hospitality industry.
What We Offer
  • A competitive salary and benefits package, including free meals on duty and use of hotel gym facilities.
  • Opportunities for career development and progression within the company.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
  • A chance to work with a leading hospitality company, with a rich history and commitment to excellence.
About Us

RBH Hospitality Management is a leading hospitality company, with a rich history and commitment to excellence. We are passionate about delivering exceptional customer service and creating memorable experiences for our guests. We are proud of our heritage and our commitment to sustainability, diversity, and inclusion.