Food and Beverage Team Member

4 weeks ago


Dorking, Surrey, United Kingdom National Trust Full time

About the Role

We are seeking a skilled and enthusiastic Food and Beverage Team Member to join our team at the National Trust. As a key member of our front of house team, you will be responsible for delivering exceptional customer service and ensuring that our visitors have a memorable experience.

Key Responsibilities

  • Welcome and look after all visitors to the café, providing a warm and welcoming atmosphere
  • Prepare and serve food and drinks to a high standard, ensuring that all displays and signs are accurate and visually appealing
  • Work collaboratively with the kitchen team to prepare food and maintain high standards of food safety and presentation
  • Provide excellent customer service, responding to customer queries and resolving any issues in a professional and courteous manner
  • Contribute to the overall success of the café, working flexibly and adapting to changing circumstances as needed

What We Offer

The National Trust is a dynamic and inclusive organization that values diversity and promotes equality of opportunity. We offer a range of benefits, including a substantial pension scheme, free entry to National Trust places, and a rental deposit loan scheme. We also offer flexible working arrangements, an employee assistance program, and free parking at most Trust places.

Requirements

  • No experience is necessary, but a positive attitude and a willingness to learn are essential
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team
  • A passion for delivering exceptional customer service and a commitment to maintaining high standards
  • Flexibility and adaptability, with the ability to work varied shifts and respond to changing circumstances

How to Apply

To apply for this role, please submit your application through our online system. We look forward to hearing from you



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