Food and Beverage Team Member

4 weeks ago


Dorking, Surrey, United Kingdom National Trust Full time

About the Role

We are seeking a skilled and enthusiastic Food and Beverage Team Member to join our team at the National Trust. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and ensuring that our visitors have a memorable experience.

Key Responsibilities

  • Welcome and look after all visitors to the café, providing a warm and welcoming atmosphere
  • Work closely with the kitchen team to prepare and serve food and drinks, maintaining high standards of presentation and quality
  • Provide excellent customer service, responding to customer queries and resolving any issues promptly
  • Work effectively as part of a team, supporting colleagues and contributing to a positive and inclusive team culture
  • Participate in training and development opportunities to enhance your skills and knowledge

What We Offer

The National Trust offers a range of benefits, including a competitive salary, pension scheme, and opportunities for professional development. We also offer a range of perks, including free entry to National Trust places, rental deposit loan scheme, and season ticket loan.

Requirements

  • No experience is necessary, but a positive attitude and enthusiasm for delivering excellent customer service are essential
  • Ability to work effectively as part of a team and contribute to a positive and inclusive team culture
  • Excellent communication and interpersonal skills
  • Ability to work flexibly, including weekends and bank holidays

How to Apply

To apply for this role, please submit your application through our online portal. We look forward to hearing from you



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