Customer Service Representative

4 days ago


Weybridge, Surrey, United Kingdom Page Personnel Sales Full time

Job Title: Customer Service Representative

Job Type: Full-time

Company: Page Personnel Sales

Location: Weybridge

Job Description:

  • Key Responsibilities:
    • Process and maintain orders in enterprise resource planning (ERP) systems, such as SAP, to meet customer delivery deadlines and ensure compliance with company discount policies.
    • Update customers throughout the order lifecycle, providing high-quality responses to all inquiries and ensuring timely communication.
    • Liaise with internal departments to ensure customer expectations and deadlines are met, fostering strong relationships and collaboration.
    • Process stock check inquiries from customers or internal departments, providing accurate and timely information.
  • Requirements:
    • Develop and maintain good relationships with internal and external stakeholders at all levels.
    • Excellent written and verbal communication skills, with the ability to adapt to diverse communication styles.
    • Highly organized and able to prioritize tasks effectively, managing multiple responsibilities and deadlines.
    • Strong analytical, organizational, and report writing skills, with the ability to analyze data and provide insights.
    • Ability to work under pressure, maintaining accuracy and attention to detail in fast-paced environments.
    • Driven to work independently and as part of a team, with a methodical and problem-solving mindset.
    • Demonstrate customer-centric behaviors and a passion for delivering exceptional customer service.


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