Azure Operations Engineer
3 days ago
Job Title: Cloud Support Engineer
Location: Remote (with occasional travel)
About Us:
Konsolute is a dynamic leader in cloud technology solutions, helping organisations revolutionise their operations through the power of Microsoft 365 and Azure. As a Microsoft Partner, we pride ourselves in delivering customised, scalable, and secure cloud infrastructures that drive innovation and business success.
We are seeking a highly skilled and motivated Cloud Support Engineer to join our team at Konsolute. In this role, you will focus on providing technical support and expertise across Microsoft 365, Intune, Microsoft Endpoint Manager, and Azure infrastructure. You will be part of a dynamic team responsible for ensuring the reliability, performance, and security of cloud environments, while delivering exceptional service to our customers.
Key Responsibilities:
- Work directly with clients to understand their technical needs, provide guidance on best practices, and deliver tailored support solutions
- Conduct regular health checks, audits, and assessments of client cloud environments to ensure optimal performance and security
- Troubleshoot and resolve issues relating to deployed services on the Microsoft 365 and Azure platform
- Manage and support enrolled end-user compute devices
- Monitor and manage support tickets to ensure timely resolution and adherence to SLAs
Requirements:
- 3+ years of experience in supporting and managing Microsoft 365 environments, including Exchange Online, SharePoint Online, Teams, and OneDrive
- Strong hands-on experience with Microsoft Azure infrastructure, including virtual machines, networking, storage, identity, and monitoring services
- Proficiency in managing Microsoft Intune and Microsoft Endpoint Manager for device enrolment, compliance, and security policy management
- Proven experience in incident management, support processes, and operational excellence
Benefits:
- A competitive salary of $120,000 per year
- Flexible remote work options with a healthy work-life balance
- Ongoing training and professional development opportunities
- Access to the latest Microsoft technologies and innovations
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