Sales and Business Development Executive
2 days ago
Salary: £35,000 - £50,000 per annum (dependent on experience)
About UsCooks Motor Group is a leading automotive retailer with over 7000 colleagues across the UK. We pride ourselves on delivering exceptional customer service and creating outstanding experiences for our customers.
About the RoleWe are seeking a highly motivated and results-driven Sales Executive to join our team at Mercedes-Benz Hertford. As a Sales Executive, you will be responsible for guiding customers through a seamless sales journey, from initial welcome to negotiation and handover of their purchased vehicle.
You will actively prospect for new customers via telephone, attend product launches and events, and maintain a comprehensive enquiry database. You will also ensure the effective use of customer enquiry management systems for optimal tracking and follow-up.
Responsibilities- Guide customers through a seamless sales journey
- Actively prospect for new customers via telephone and events
- Maintain in-depth product knowledge and continuously enhance expertise
- Recommend suitable add-on products that align with customer needs and preferences
- Ensure effective use of customer enquiry management systems
- Previous experience in a sales or customer service role, demonstrating ability to achieve targets and build relationships
- Ability to deliver first-class customer service with energy and enthusiasm
- A genuine interest in helping customers and contributing to team's success
- Strong organisational skills with ability to meet deadlines, with excellent attention to detail
- Exceptional listening and communication skills, focused on understanding customer needs
- Must hold a valid UK driving licence
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