Cellar Trust Team Lead
4 weeks ago
Job Summary:
The Cellar Trust is seeking a highly skilled and experienced individual to lead our Safe Spaces team. As a Service Manager, you will be responsible for ensuring the effective running of the service, providing day-to-day supervision and support to Crisis Support Workers, and managing any issues that may arise on shift.
Main Responsibilities:
- Provide day-to-day supervision and support to Crisis Support Workers to ensure the effective running of the service.
- Lead shifts, including organizing rotas/covering absences, leading team meetings and handovers, and taking responsibility for health & safety.
- Manage any issues on shift, such as safeguarding and serious incidents, escalating as necessary and following all required procedures.
- Support the Service Lead in a range of duties, including the management of safeguarding concerns, interviewing, reporting, client feedback procedures, and auditing records.
- Deliver one-to-one support sessions to young people in mental health crisis in a recovery-focused and person-centered way, which builds confidence and helps people to move forward.
- Ensure that client notes and information are recorded in an accurate and timely manner and kept updated.
- Manage referrals and book appointments.
- Make onward referrals and signpost where necessary.
- Offer outreach sessions within the community, such as at care homes, community centers, schools, and in client homes.
- Assist in risk assessments with multi-disciplinary staff, highlighting any changes in clients' presentation relevant to their safety plan and feedback accordingly.
- Liaise with professionals and organizations across the district, including referrers and partners.
Requirements:
- Create and maintain a culture of respect, always challenging and rooting out discrimination and stigma.
- Demonstrate a consistent belief in people and tenacity in supporting people to improve their future.
- Be passionate about our work and inspire others to feel the same.
- Be committed to doing things well and always look for opportunities for improvement.
- Model excellent partnership and team working.
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