Crisis Support Team Leader

1 week ago

Shipley, Bradford, United Kingdom Bradford Council Full time

Job Title: Crisis Support Team Leader

Job Reference: BEBE1_DE

At Bradford Council, we are seeking a dedicated and compassionate individual to lead our Crisis Support Team.

Main Responsibilities:

  • Provide day-to-day supervision and support to Crisis Support Workers to ensure the effective running of the service.
  • Lead shifts, including organizing rotas/covering absences, leading team meetings and handovers, and taking responsibility for health & safety.
  • Manage any issues on shift, such as safeguarding and serious incidents, escalating as necessary and following all required procedures.
  • Support the Service Lead in a range of duties, including managing safeguarding concerns, interviewing, reporting, client feedback procedures, and auditing records.
  • Deliver one-to-one crisis support sessions to young people in mental health crisis in a recovery-focused and person-centered way, building confidence and helping them move forward.
  • Ensure that client notes and information are recorded in an accurate and timely manner and kept updated.
  • Manage referrals and book appointments.
  • Make onward referrals and signpost as necessary.
  • Offer outreach sessions within the community, such as at care homes, community centers, schools, and in client homes.
  • Assist in risk assessments with multi-disciplinary staff, highlighting any changes in clients' presentation relevant to their safety plan and feedback accordingly.
  • Liaise with professionals and organizations across the district, including referrers and partners.

Values and Behaviours:

  • Create and maintain a culture of respect, always challenging and rooting out discrimination and stigma.
  • Demonstrate a consistent belief in people and tenacity in supporting them to improve their future.
  • Be passionate about our work and inspire others to feel the same.
  • Be committed to doing things well and always look for opportunities for improvement.
  • Model excellent partnership and team working.

For more information, please contact:

Bradford Council

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