Order Desk Operations Specialist
3 weeks ago
About Guidant Global
As an Order Desk Coordinator, you will report to the Order Desk Manager and be part of the Order Management team. The primary responsibilities include entering and processing sales orders from various sources, ensuring timely delivery to customers, and resolving customer queries.
The successful candidate will support the improvement and optimization of internal and external processes related to logistics and order management. This includes end-to-end process enhancements to improve efficiency and customer satisfaction.
We estimate the salary for this position to be around $45,000 per year, depending on location and experience.
Key Responsibilities:
- Enter and process sales orders in a timely manner
- Ensure accurate and efficient order fulfillment
- Resolve customer queries and issues promptly
- Support process improvements and optimization
Requirements:
- Excellent communication and organizational skills
- Ability to work accurately and efficiently under pressure
- Basic computer skills and proficiency in software applications
- Knowledge of order management principles and practices
Benefits:
- A competitive salary range of $40,000 - $55,000 per year
- A comprehensive benefits package including health insurance, retirement savings, and paid time off
- Opportunities for professional growth and development
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