Workplace Experience Coordinator

4 days ago


Nottingham, Nottingham, United Kingdom CBRE Full time
About the Role:

As a CBRE Workplace Experience Coordinator, you will be responsible for delivering exceptional customer service to employees and guests of a designated building. This role is part of the Workplace Experience function, which focuses on providing world-class service to clients and visitors.

Key Responsibilities:
  • Provide a warm and welcoming experience for all visitors, including issuing visitor and parking passes and following security protocols.
  • Answer phone calls in a professional manner and create engaging presentations for various-sized groups.
  • Coordinate recreational, dining, and business activities on behalf of requestors.
  • Manage janitorial and maintenance work orders, as well as coordinate workplace services such as mail and office supply services.
  • Respond to inquiries and complaints from employees, guests, and coworkers in a professional and customer-focused manner.
  • Organize and manage on-site events, including securing event space and delivering supplies.
  • Follow property-specific security and emergency procedures to ensure the safety of all individuals in the building.
  • Collaborate with vendors who supply services or goods to the workplace.
  • Communicate complex information clearly and follow specific directions from management.
Requirements:
  • High School Diploma or GED with up to 2 years of job-related experience.
  • Ability to follow basic work routines and standards in the application of work.
  • Effective communication skills to exchange straightforward information.
  • Working knowledge of Microsoft Office products, including Word, Excel, and Outlook.
  • Strong organizational skills with an inquisitive mindset.


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